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Frequently Asked Questions


How do I use serums?

Apply a serum after you have cleansed and toned your skin. Massage a small amount all over your face until absorbed. Follow with moisturizer.

My order arrived damaged. What do I do?

Take a picture or pictures to show us what happened and send it to [email protected] We will replace the damaged product at no cost.

How long will it take for me to receive my products?

Don't Call Me Ma'am ships USPS priority mail which will arrive to you between 3 - 5 business days.

What do I do if it has been over the 3 - 5 business days and I still don't have my product?

Email [email protected] or call 1.844.no.maams (666-2267). We will track the package through the postal system and give you a response. Please note, Don't Call Me Ma'am is not responsible for delays caused by weather.